Privacy policy

This Privacy Policy (the “Policy”) describes how R+A Design LLC d/b/a Unison (“Unison”) collects and uses personal information about you when you visit and use our website, place orders with us, correspond with us, or call us on the phone. In this Policy, “we” and “our” means Unison, and “you” means any person who visits our website, corresponds with us, or calls us on the phone. When we refer to “personal information” in this Policy, we mean information that directly identifies you (such as your name, address, or email address) or data that could be used to indirectly identify you.

We collect a variety of types of personal information including:

• Contact information, such as your name, address, phone number, and email address;
• Purchase information, such as the items you purchase, billing and shipping address, and contact information (such as for receipts or order updates);
• Preference information, such as your contact and marketing preferences, and merchandise interests;
• Profile and account information, which may include Contact, Purchase, and Preference information as well as your account password, designs you have saved to your registered account, items in your online shopping cart, wish lists, or saved for future purchase, and other information about your profile or account;
• Demographic information, which may include age or birthdate, gender, ZIP code, and other information about you;
• Correspondence information, including information about your email or other written communications with us and information that you share in your emails and other written communications with us;
• Call recordings, including information about your call and that information you share when you call us on the phone;
• Device and browsing information, including information about your phone, tablet, computer, or other device, and online browsing activity (collectively, “automatically collected information”). Automatically collected information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. Automatically collected information also may include information about when and how you access and use our website, such as the date and time of your visit or use, the websites you visit before coming and after leaving our website, how you navigate and what you search for using our website, the website pages and items you view using our website, and the items you purchase.

HOW WE COLLECT INFORMATION

We collect information on our website, through email or other written correspondence with you, and during calls with you. We also obtain information from you and from third parties. We collect and obtain information:

• You provide, such as when you make a purchase, visit or use our website, place an order with us, contact us by email, by phone or via our website, register for an online account, participate in a contest or sweepstakes, respond to a survey, engage in a promotional activity, apply for employment, or sign up for emails or marketing;
• From third parties, such as service providers that we use, analytics companies, advertising networks and cooperatives, demographic companies, third parties that provide us with information about you and the different devices you use online, and other third parties that we choose to collaborate or work with;
• From social media platforms and networks that you use in connection with our website, or that share or allow you to share information with us, such as Facebook, Twitter, Pinterest, Yotpo, and Instagram. For example, if you use functionalities, plugins, widgets, or tools from social media platforms or networks in connection with our website (for example, to share purchases and other content from our website with your friends and followers on social media), we will collect the information that you share with us, or that those social media platforms or networks share with us. For more information about social media platform and network privacy practices, please review the privacy policies and settings of the social media platforms and networks that you use;
• Using cookies and other automatic collection methods. For example, we and third parties we work with may collect information from the computer, tablet, phone, or other device: that you use to access our website; or that you use to open an email or click on an advertisement from us. This collection includes automatically collected information, and generally does not include personal information unless you provide it through our website or you choose to share it with us. Automatic collection methods we use include:
  • Cookies (which may be session-based or persistent, and typically are small data files that are stored on your hard drive or in connection with your Internet browser);
  • Web beacons or tags (small images embedded into websites or emails that send information about your computer, tablet, phone, or other device when you visit our website, or open an email we send to you);
  • Website log files (which we tend to create automatically in connection with access to and use of our website);
  • Flash cookies or Local Stored Objects (which may be placed using Adobe Flash software—learn more about privacy and storage settings for Flash cookies here;
  • and other technologies (which may be similar to or different than the methods noted above).

HOW WE USE INFORMATION

We use the information that we collect to conduct our business and to provide you with the products, services, and experiences that you request or that we think may be of interest to you. We also may combine any or all of the information that we collect or obtain with other information that we collect or obtain, including but not limited to information obtained from third parties with which we choose to work. We use information:

• To provide you with products and services, including to: fulfill your orders and process your payments; process, maintain and service your account; and provide you with products and services that you request or that we think may be of interest to you;
• To respond to you, when you: place an order; correspond with us by email or other written means, call us; make a request or inquiry; enter a contest or sweepstakes; complete a survey; or share a comment or concern;
• For personalization of your experiences with us, including to: remember your interests and preferences; customize the products and services we share with you; track and categorize your activity and interests on our website, including by identifying the different devices you use; and enrich your experience and on our website;
• For marketing and advertising, to: send you marketing and advertising communications; market and promote our products and services, and the products and services of our third-party partners; and customize the marketing and advertising that we show you (we offer choices about marketing and advertising as noted in the “Your Choices” Section below);
• For analytics, to: understand how you use our website; understand how you shop with us; determine the methods and devices used to access our website; and improve our website and associated products and services;
• For our business purposes: to operate and improve upon our business and lawful business activities; to maintain our programs, accounts, and records; for research; to determine your satisfaction with our products and services; to detect and prevent fraud or misuse of our services; to enforce, apply or comply with any of our terms or policies, including but not limited to this Policy; and for any other business purpose that is permitted by law;
• For legal, contractual and safety purposes to: defend or protect us, our customers, you, or third parties, from harm or in legal proceedings; protect our rights; protect our security and the security of our customers, employees, and property; respond to court orders, lawsuits, subpoenas, and government requests; address legal and regulatory compliance; verify your identity or communications from you; comply with contracts and other agreements to which we are a party; notify you of changes to our terms, policies and practices; and notify you of product recalls or safety issues.

ADDITIONAL INFORMATION AND CONTACTING US

If you have questions about this Policy or our privacy practices, please contact us by email at [email protected], toll-free by phone at +1 (256) 916-3194, or by mail at the address below:
1311 S 17th St, Las Vegas, NV 89104

UPDATES TO THIS POLICY

We may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our website, and we will update the effective date at the top of this Policy. By continuing to use our website after being notified of material changes to this Policy, you agree that the terms of this Policy as of the effective date will apply to information previously collected or collected in the future.